Last Updated: 09/14/22
People who are having issues with pending records after migration
Common Causes / Issues:
Getting more information on the pending records for the clients who did the migration
You will need to go to the Wizard Details and find the records which are shown as Pending and click on Details (next to the number of pending records):
Then, after going to the next page, for each pending record, click on the blue sign (with a number):
And in the new window, you can see the explanation for these pending records.
“Default relation to contact not exists” - means that during the migration process the relation between this Contact record and other records was lost for some reason.
“Required contact with id:”1111” not exists” - means that the specific record was not migrated as it was previously either deleted or modified on the source CRM.