What is a task?

Last Updated: 05/12/23

Applies to: 

HubSpot Admin Program subscribers and prospects who want to know the definitions of a task.

Common Causes / Issues:

Getting a clearer understanding of what a task constitutes as.

Solutions Overview:

Explanation of what can be considered as a task, and when large tasks should be broken up into smaller tasks.

Tactical Rundown:

A task is a specific and fragmented request made through our portal that we can complete within a reasonable timeframe.

For a complete overview of our scope of services, please view the following article

In general, we need some information to work with, if we're to do things in an efficient manner without too much back-and-forth communication. 

In addition, you can anticipate that it will take a bit of time in the beginning while we're getting to know you and your preferences. 

What a task is not: 

Task headline: Create a new website theme
Task description: Build me something like this: example link

For this task, we'd at least need a sitemap with a list of pages you want to be done. In addition, you would need to break down this task into smaller parts.

Task headline: Update all pages on my website for page speed
Task description: I need all pages to load faster than they are today

Ideally, create one task per page. This would allow us to focus on the most important pages first, and avoid one task occupying a task slot for a long time. In addition, it would give you a better track record of what pages have been completed.

What a task is:

Here are a few examples of what a task might be. But in general, it can be anything from building a whole website page or setting up a campaign, to setting up a marketing email or fixing something that you can't get to work on a HubSpot page.

Task headline: New front page based on the following draft
Task description: Page outline as in the sketch. Use the same copy + meta as on the current site. Images attached. I'm not completely sure how I want the structure but start with a draft page (ideally two options) and we'll work on it from there.

Task headline: New pricing page with pricing table
Task description: I like the following design: link, link. Add a similar three-tier pricing table, CTA link to more information page for each (see other task). Add embed calendar below pricing table. Add chatbot with three options, Chat with us, Book meeting, Search FAQ.

Task headline: The text does not do what I want, argh!
Task description: The text (see print screen) on the pricing page keeps acting strange and don't want to align properly. Can you see if you can fix it, it's driving me crazy...

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