How to activate deactivated Users in Pipedrive?

Last Updated: 06/13/23

Applies to:

The customers who would like to activate Pipedrive users before the migration process.

Common Causes / Issues:

Troubles with the Pipedrive user activation within the migration process and how to fix it.

Tactical Rundown:

In order to activate the deactivated users in Pipedrive, please follow these few simple steps:

1. Go to the Personal preferences in the Pipedrive account. Then click on "Manage users":


2. Choose "Users and access" from the menu. Next, choose "Deactivated". Then select the user from the list and click the button "Reactivate 1 user": 

 The user has been activated again, and you can proceed with the migration.

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