Last Updated: 05/18/23
Users who are trying to authorize/connect CRMs for data migration with Trujay.
Common Causes / Issues:
Errors while trying to connect CRMs for data migration.
To fix the issue with the CRM connection/ authorization, you should take the following steps:
- Ensure you've indicated the correct CRM URL and access credentials in the Migration Wizard.
- Check up on the status of your CRM platforms, they should be available at the time when migration is performed
- Your firewall may block access to the server for our IP addresses. Please, add the following IPs to the whitelist:
After your data import is completed, you can remove our IPs from the server whitelist.
Still Need Help?
Please submit an inquiry on the contact page or email firstname.lastname@example.org.